Frequently Asked Questions

Live Healthier, Live Better.

Everything you need to know about RememberPills.

Getting Started
How does RememberPills work?

You create a free account, add a medication name and a time, and we send you (or a loved one) a text and/or email reminder every day at that time. No app. No complicated setup. Works on any phone.

Do I need to download an app?

No app required. Reminders are delivered by text message and email — right to any phone. If you want a shortcut, you can save RememberPills.com to your phone's home screen like a button, but it's completely optional. Reminders arrive without it.

How do I set up a reminder for a family member?

When adding a reminder, set the Profile Name to "Mom" or "Dad" and enter their phone number and/or email address. The reminder goes directly to them. You can also enter your own number to get a copy — so you know they received it.

Can I set multiple reminders?

Yes — one account can hold up to 20 reminder profiles. Each profile is a person you're setting reminders for: Mom gets her blood pressure reminder at 8am, Dad gets his at noon, you get yours at night. Each profile has its own name, phone number or email, medication or message, and schedule. All included in one $1.99/month account.

Pricing & Billing
How much does RememberPills cost?

$1.99/month after your free 30-day trial. One account covers up to 20 reminder profiles — meaning you can set up reminders for Mom, Dad, yourself, or anyone else, each with their own medication or message, schedule, and phone number. Text and email delivery included. It's the lowest-cost reminder service on the market.

Do I need a credit card to start?

Yes — your credit card verifies you are a real person. You will not be charged during your 30-day free trial. Five days before your trial ends we'll send you a reminder. If you choose to continue, we charge $1.99/month. If not, just cancel — you owe nothing.

What happens when my free trial ends?

We send you a reminder email 5 days before your trial expires, and again on the day it ends. If you don't upgrade, your reminders pause. Your account stays active and you can upgrade anytime to resume.

Can I cancel anytime?

Yes. Cancel from your account settings at any time. No cancellation fees, no long-term contracts.

Privacy & Security
Is my medical information stored?

We store zero medical information. You name your pills anything you want — "morning pill," "the blue one," your medication name — we just send the nudge. We never know what the medication is or what it treats.

Is RememberPills HIPAA compliant?

RememberPills is designed to be HIPAA-conscious for personal use. We store only name, email, phone, and the reminder label you choose. We don't store diagnosis, prescription, or insurance data. For enterprise HIPAA BAA inquiries, contact partners@RememberPills.com.

How do I unsubscribe from reminders?

Reply STOP to any text message, or click the unsubscribe link in any email. You can also pause or delete reminders from your dashboard at any time.

Still Have Questions?

Live Healthier, Live Better.

Email us at support@RememberPills.com — we respond within 24 hours.

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