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Frequently Asked Questions

Live Healthier, Live Better.

Everything you need to know about RememberPills.

Getting Started
How does RememberPills work?

You create a free account, add a reminder, and we send you — or a loved one — a text and/or email every day at the time you choose. No app. No complicated setup. Works on any phone.

Reminders come with four standard messages: Take your morning pills, Take your afternoon pills, Take your evening pills, or Take your nighttime pills. You can keep those as-is, or write your own — Take your metformin, Take your aspirin, Take your vitamin D. You can even use it for non-medication reminders: Take the dog for a walk. Call Mom. Clean the garage. If it helps you remember something important, RememberPills.com can send it.

Do I need to download an app?

No app required. Reminders are delivered by text message and email — right to any phone. If you want a shortcut, you can save RememberPills.com to your phone's home screen like a button, but it's completely optional. Reminders arrive without it.

How do I set up a reminder for a family member?

From your dashboard, you'll find the MyPillCircle™ — your personal reminder network. You can add up to 20 people, each with their own name, phone number or email, message, and schedule. Simply enter their information, set the time you want their reminders to go out, customize the message if you like, and save. The reminder goes directly to them.

You can also enter your own number or email on any profile to receive a copy of their reminder — so you always know it was sent and, when they confirm it, that it was received.

Can I set multiple reminders?

Yes — one account can hold up to 20 reminder profiles. Each profile is a person you're setting reminders for: Mom gets her blood pressure reminder at 8am, Dad gets his at noon, you get yours at night. Each profile has its own name, phone number or email, medication or message, and schedule. All included in one $1.99/month account.

Pricing & Billing
How much does RememberPills cost?

$1.99/month after your 30-day free trial. One account covers up to 20 reminder profiles — meaning you can set up reminders for Mom, Dad, yourself, or anyone else, each with their own medication or message, schedule, and phone number. Text and email delivery included. It's the lowest-cost reminder service on the market.

Do I need a credit card to start?

Yes. A credit card is required to sign up — it confirms that you are a real person and not a bot. Your card will not be charged during your free 30-day trial. After your trial, the cost is $1.99 a month.

What happens when my free trial ends?

We send you a reminder email 5 days before your trial expires, and again on the day it ends. If you don't upgrade, your reminders pause. Your account stays active and you can upgrade anytime to resume.

Can I cancel anytime?

Yes — and it could not be simpler. Just click Stop or Unsubscribe in any reminder you receive. That's it. Your account is closed and your profile is completely removed. No settings to dig through, no forms to fill out. If you ever want to start again, you're welcome to sign up as a new user.

Privacy & Security
Is my medical information stored?

We store zero medical information. You name your pills anything you want — "morning pill," "the blue one," your medication name — we just send the nudge. We never know what the medication is or what it treats.

Is RememberPills.com HIPAA-conscious?

RememberPills.com is designed to be HIPAA-conscious for personal use. We store only your email address, phone number, and the reminder label you choose to enter. We never store diagnosis, prescription, or insurance data — and we never ask for it. For enterprise HIPAA BAA inquiries, contact partners@RememberPills.com.

How do I unsubscribe from reminders?

Reply STOP to any text message, or click the unsubscribe link in any email. You can also pause or delete reminders from your dashboard at any time.

Still Have Questions?

Live Healthier, Live Better.

Browse our FAQs above — most questions are answered there. Additional information is always available at RememberPills.com.

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